Atlassian has revised its data contribution policy so that, effective August 17, 2026, it will use customer metadata and in‑app content from Jira, Confluence, and related cloud offerings to train its AI models, affecting roughly 300,000 customers. Data will be classified into de‑identified metadata (readability, complexity, task taxonomies, semantic similarity, iteration timestamps, Jira SLA values) and in‑app content (page titles, bodies, issue headers, descriptions, comments, custom nomenclature), aggregated and retained for up to seven years with tiered opt-out rules. #Atlassian #Jira
Keypoints
- Policy effective August 17, 2026 will collect metadata and application content to train AI models.
- Approximately 300,000 customers are expected to be affected by the change.
- Data is split into de-identified metadata and in-app user content like Confluence pages and Jira issues.
- Collected and processed data may be retained for up to seven years, prompting security and privacy concerns.
- Contribution governance varies by tier: Free/Standard defaults enable many contributions, Premium allows selective opt-outs, and Enterprise contributions are disabled by default.
Read More: https://securityonline.info/atlassian-ai-data-contribution-policy-jira-confluence-2026/