Salesforce investigating campaign targeting customer environments connected to Gainsight app

Salesforce investigating campaign targeting customer environments connected to Gainsight app

Salesforce is investigating suspicious activity involving Gainsight-connected apps, which may have led to unauthorized access to customer data. The company has revoked tokens and temporarily removed the applications from its marketplace to protect users. #Gainsight #OAuthTokens

Keypoints

  • Salesforce detected suspicious activity involving Gainsight-powered applications affecting customer environments.
  • Hackers, linked to ShinyHunters, exploited OAuth tokens to access Salesforce customer data without authorization.
  • Over 200 instances of potential compromise have been reported during the ongoing campaign.
  • Salesforce has revoked all active and refresh tokens associated with the affected applications as a precaution.
  • Security teams are advised to audit SaaS environments and rotate credentials if suspicious activity is identified.

Read More: https://www.cybersecuritydive.com/news/salesforce-investigating-customer-connected-Gainsight/806093/