Salesforce investigates customer data theft via Gainsight breach

Salesforce investigates customer data theft via Gainsight breach

Salesforce has revoked tokens related to Gainsight applications amid a new wave of data theft targeting customer data, with the investigation ongoing. This incident resembles previous attacks involving stolen OAuth tokens from Salesloft, affecting multiple major organizations. #Salesforce #Gainsight #ShinyHunters #Salesloft #OAuthTokens

Keypoints

  • Salesforce revoked tokens connected to Gainsight applications following suspicious activity.
  • The security breach does not involve a vulnerability in Salesforce’s CRM platform itself.
  • Attackers accessed customer contact details, support cases, and licensing information.
  • This incident is similar to the August 2025 Salesloft breach involving the ShinyHunters group.
  • Multiple organizations, including Google and Cloudflare, were affected by the previous breach.

Read More: https://www.bleepingcomputer.com/news/security/salesforce-investigates-customer-data-theft-via-gainsight-breach/