BridgePay Network Solutions suffered a ransomware attack that knocked core payment systems offline, causing a nationwide outage and forcing some merchants to accept cash-only. The company has engaged the FBI, U.S. Secret Service, and external forensic teams, reported no evidence so far of usable payment card data exposure, and is working to restore services across BridgeComm, PayGuardian, MyBridgePay, PathwayLink and hosted payment pages. #BridgePay #BridgeComm #PayGuardian #MyBridgePay #PathwayLink #LightspeedCommerce #ThriftTrac #CityOfPalmBay
Keypoints
- Ransomware caused a nationwide outage of BridgePay’s payment gateway and related services.
- Multiple core systems including BridgeComm, PayGuardian Cloud API, MyBridgePay, hosted payment pages and PathwayLink were taken offline.
- BridgePay engaged federal law enforcement (FBI and U.S. Secret Service) and external forensic and recovery teams.
- Initial forensics indicate accessed files were encrypted and there is no evidence of usable payment card data exposure.
- Merchants and municipalities reported service impacts and many shifted to cash or alternate payment methods during the disruption.