Microsoft is investigating an issue causing the classic Outlook client to crash on launch, affecting Microsoft 365 users on Windows systems. Temporary workarounds include using Outlook Web Access or the new Outlook for Windows, while Microsoft works on a permanent fix. #OutlookCrash #ExchangeOnlineSupport
Keypoints
- Classic Outlook may crash on launch, requiring support from Exchange Online.
- Users encounter error messages indicating Outlook cannot start or log into Exchange accounts.
- Microsoft recommends opening a support case and using alternative access methods as interim solutions.
- Recent updates addressed other Outlook issues, including CPU spikes and drag-and-drop bugs.
- Troubleshooting steps include starting Outlook in safe mode, creating new profiles, and repairing data files.