Microsoft has released a workaround for a bug causing classic Outlook to crash when opening or composing emails, affecting users in the Monthly Enterprise Channel. Additionally, Microsoft is investigating another issue that causes mailbox folders to flicker when moving items, and has previously released updates to fix other Outlook-related crashes. #OutlookCrashes #Microsoft365
Keypoints
- Microsoft identified a bug causing Outlook to crash when opening or starting new messages for some users.
- The workaround involves manually creating a missing ‘FORMS2’ folder in the user directory.
- An ongoing investigation is examining a separate issue that makes mailbox folders flicker during item movement.
- Microsoft previously released updates to fix crashes related to Viva Engage, Yammer, and Power Automate.
- Disabling ‘Download Shared Folders’ can temporarily mitigate folder flickering but may impact performance.