Microsoft is investigating an ongoing incident that is preventing some users from opening files in Microsoft Teams and Office for the web, including Excel and PowerPoint. The company says the outage appears to be a cross-service issue and is working to restore access as soon as possible. #MicrosoftTeams #Officefortheweb #Excel #PowerPoint
Keypoints
- Microsoft is investigating an incident affecting file access in Teams and Office for the web.
- Some users cannot open documents and see an error saying Office Online services are unavailable.
- The issue impacts multiple Office apps, including Excel and PowerPoint.
- Microsoft says initial analysis points to a potential cross-service issue.
- The company has not shared the affected regions or a full remediation timeline yet.