Summary: Microsoft is currently investigating a global outage that is preventing IT administrators from accessing the Exchange Admin Center (EAC), resulting in “HTTP Error 500” messages. The issue is tracked as a critical service problem under EX1051697, and some admins have found a workaround through an alternate link. Microsoft is reviewing recent changes to identify the cause and provide updates on the situation.
Affected: Microsoft Exchange Admin Center (EAC)
Keypoints :
- Ongoing outage affects worldwide access to the Exchange Admin Center (EAC).
- Reported error: “HTTP Error 500” while logging into the portal.
- Workaround exists via https://admin.cloud.microsoft/exchange#/ for some admins.
- Microsoft is investigating potential root causes and reviewing recent changes.
- Engineers have reproduced the issue and are collecting diagnostic data for troubleshooting.