Summary: Microsoft is addressing performance issues affecting Outlook on the web and SharePoint Online users, which led to delays and search failures. The company acknowledged the incident and is implementing fixes while monitoring the situation for further optimizations. Although some users may experience restored service performance, Microsoft is still verifying the effectiveness of the solutions deployed.
Affected: Microsoft 365 (Outlook on the web, SharePoint Online)
Keypoints :
- Performance issues originated from infrastructure components related to user search requests.
- Initial acknowledgment of the incident occurred at 05:21 UTC, with updates confirming temporary fixes by 08:22 UTC.
- Microsoft is reviewing telemetry data to ensure the service remains stable and to identify potential further optimizations.
- No specific regions affected by the outage have been disclosed yet.
- This incident follows other recent service disruptions affecting Outlook and Exchange Online functionalities.