Microsoft fixed an outage that stopped some users from setting up MFA or accessing the My Sign-Ins website, with affected users seeing 504 Gateway Timeout errors. The company later restored service and said a recent cache configuration change and failover led to high CPU and memory usage during peak EU traffic. #Microsoft #MySignIns #MFA
Keypoints
- Microsoft investigated an incident affecting MFA setup and My Sign-Ins access.
- Users encountered 504 Gateway Timeout errors on mysignins.microsoft.com.
- Microsoft failed over to alternate infrastructure to reduce the impact.
- The company monitored service telemetry and evaluated further mitigation options.
- Microsoft later restored access and blamed a recent cache configuration change.