Clorox has filed a lawsuit against Cognizant, accusing the company of negligence in a 2023 cyberattack that caused hundreds of millions in damages. The case highlights social engineering tactics and lapses in cybersecurity protocols that led to unauthorized access and operational disruptions. #Cognizant #CloroxCyberattack
Keypoints
- Clorox alleges that Cognizantβs help desk workers repeatedly handed over critical login information to hackers.
- The cyberattack in August 2023 forced Clorox to take systems offline, disrupting production and sales.
- The company claims that its cybersecurity protocols were ignored, enabling hackers to reset passwords without proper verification.
- Phones were used to manipulate help desk staff into providing access, illustrating social engineering tactics.
- Clorox seeks damages including coverage for $380 million lost and punitive damages, citing negligence by Cognizant.
Read More: https://therecord.media/clorox-cyberattack-lawsuit-cognizant-it-contractor