The Central Bureau of Investigation (CBI) uncovered a transnational cybercrime syndicate operating a sophisticated tech support scam targeting victims in the UK and Australia. Collaborative efforts with international agencies led to arrests and disruption of the scam infrastructure. #FirstIdea #OperationChakraV
Keypoints
- The scam involved a call center in Noida called FirstIdea that used advanced calling infrastructure to target victims.
- Over £390,000 ($525,000) was lost by more than 100 UK victims who were falsely told their devices were compromised.
- The operation was executed in coordination with the NCA, FBI, and Microsoft over an 18-month investigation.
- The fraudsters impersonated reputable companies like Microsoft to extort money from victims.
- The scam utilized spoofed phone numbers and VoIP technology to hide their location and scale the attack.
Read More: https://thehackernews.com/2025/07/cbi-shuts-down-390k-uk-tech-support.html