Arkansas sues GM over data collection and sharing practices

Summary: Arkansas has filed a lawsuit against General Motors and its OnStar subsidiary, claiming deceptive practices in the collection and sale of customer driving data without informed consent. The lawsuit alleges that these actions resulted in increased insurance rates for consumers and that over 100,000 residents were affected by these practices. The state seeks injunctions and civil penalties, highlighting that GM misled customers about the purpose of data collection.

Affected: General Motors, OnStar, Arkansas residents

Keypoints:

• Arkansas alleges GM collected and sold driving data without consumer consent, impacting insurance rates.
• More than 100,000 residents are claimed to be victims of GM’s deceptive practices over a decade.
• GM purportedly incentivized salespeople to enroll customers in OnStar while omitting critical data sales disclosures.