Air France and KLM experienced a data breach via a third-party platform, exposing some customer details. The incident is linked to the ShinyHunters groupβs broader targeting of organizations using Salesforce. #ShinyHunters #Salesforce #DataBreach
Keypoints
- Hackers accessed a third-party customer support platform used by Air France and KLM.
- Immediate action was taken to stop unauthorized access, and preventive measures were implemented.
- No sensitive data such as passwords or credit card information was compromised.
- The breach is associated with a campaign by the ShinyHunters group targeting Salesforce environments.
- Affected customers are being notified, and organizations are monitoring for suspicious activity.