Salesforce has taken immediate action to address suspicious activity involving Gainsight applications connected to its platform, which may have led to unauthorized data access. The incident prompted revoking access tokens and removing affected apps from the AppExchange, with ongoing investigations to restore services. #Gainsight #SalesforceDataLeak
Keypoints
- Salesforce detected unusual activity linked to Gainsight-published applications.
- The company revoked all active access tokens and temporarily removed the apps from the AppExchange.
- There is no indication of a vulnerability within the Salesforce core platform.
- Gainsight is investigating connector failures and working with Salesforce to restore services.
- Disruptions are affecting Gainsight functionalities that rely on real-time API interactions with Salesforce.