Clorox lawsuit says help-desk contractors handed over passwords in 2023 cyberattack

Clorox lawsuit says help-desk contractors handed over passwords in 2023 cyberattack

Clorox has filed a lawsuit against Cognizant, accusing the company of negligence in a 2023 cyberattack that caused hundreds of millions in damages. The case highlights social engineering tactics and lapses in cybersecurity protocols that led to unauthorized access and operational disruptions. #Cognizant #CloroxCyberattack

Keypoints

  • Clorox alleges that Cognizant’s help desk workers repeatedly handed over critical login information to hackers.
  • The cyberattack in August 2023 forced Clorox to take systems offline, disrupting production and sales.
  • The company claims that its cybersecurity protocols were ignored, enabling hackers to reset passwords without proper verification.
  • Phones were used to manipulate help desk staff into providing access, illustrating social engineering tactics.
  • Clorox seeks damages including coverage for $380 million lost and punitive damages, citing negligence by Cognizant.

Read More: https://therecord.media/clorox-cyberattack-lawsuit-cognizant-it-contractor