Microsoft is working to resolve an outage that caused delays and prevented some users from accessing Microsoft Teams, affecting meeting joins, sign-ins, and chat messages with inline media. Engineers identified a caching-related configuration change, reverted to a healthy version, and confirmed the impact was remediated after monitoring. #MicrosoftTeams #Microsoft365 #CopilotStudio #MicrosoftEntra
Keypoints
- Microsoft Teams experienced an outage causing delays and access issues for users in Europe and the United States.
- The incident impacted joining meetings, signing in, and sending or receiving chat messages containing inline media.
- Microsoft labeled the issue as service degradation and is reviewing telemetry to determine the root cause.
- Engineers reverted a caching-related configuration change to a previously healthy version and monitored telemetry to confirm remediation.
- Related incidents affected meeting joins via the chat Join button and adding or updating Copilot Studio agents, and past outages have also impacted Microsoft 365 and Entra SSO/MFA.