Microsoft will add a new fraud protection feature to Teams calls called Brand Impersonation Protection, which checks incoming VoIP calls from first-time external contacts for signs of brand impersonation and displays high-risk call warnings before suspicious calls are answered. The feature will roll out to the targeted release ring in mid-February and be enabled by default, allowing users to accept, block, or end flagged calls while alerts may persist during conversations, and IT teams should prepare support staff and update training for the new warnings. #BrandImpersonationProtection #MicrosoftTeams
Keypoints
- Checks first-contact external VoIP calls for signs of brand impersonation.
- Displays high-risk warnings to users before suspicious calls are answered.
- Rolls out to the targeted release ring in mid-February and is enabled by default.
- Users can accept, block, or end flagged calls, and warnings may persist during calls.
- IT should prepare helpdesk staff and update training as warnings begin appearing.