A widespread spam wave exploits unsecured Zendesk support systems, flooding users with alarming and bizarre emails. Companies like Dropbox, 2K, and Discord were affected, highlighting vulnerabilities in support platform security. #ZendeskRelaySpam #UnsecuredSupportSystems
Keypoints
- The spam campaign started on January 18th, targeting users globally.
- Attackers misuse Zendesk’s support ticket system to send massive spam emails.
- Emails often have bizarre subjects, impersonate law enforcement, or promote false offers.
- Despite their volume, these emails do not contain malicious links but can cause confusion.
- Zendesk has introduced new safety measures to detect and prevent relay spam in the future.