Instacart has agreed to settle FTC claims by refunding $60 million due to misleading advertising and unlawful subscription enrollments. The company was accused of deceptive practices related to free delivery guarantees, undisclosed charges, and automatic subscription renewals. #Instacart #FTC #subscriptionfraud #onlineadvertising
Keypoints
- Instacart will refund $60 million to resolve FTC allegations of deceptive marketing practices.
- The company falsely advertised “free delivery” while charging mandatory service fees.
- Instacart’s “100% satisfaction guarantee” often provided only credit, not full refunds.
- The FTC claimed that automatic enrollment in Instacart+ led to charges without proper disclosure.
- Instacart is required to stop deceptive practices and clearly disclose subscription terms.