Gainsight Expands Impacted Customer List Following Salesforce Security Alert

Gainsight Expands Impacted Customer List Following Salesforce Security Alert

Gainsight experienced a larger-than-expected data breach affecting multiple customers, attributed to the ShinyHunters cybercrime group. Several companies temporarily suspended integrations and recommended security measures to prevent further damage. #ShinyHunters #GainsightBreach

Keypoints

  • Gainsight’s recent incident affected more customers than initially reported.
  • The breach was linked to unauthorized activity by the ShinyHunters group involving Gainsight applications.
  • Companies like Zendesk, Gong.io, and HubSpot suspended Gainsight integrations as a precaution.
  • Indicators of compromise include specific user agent strings and suspicious IP addresses from October 2025.
  • A new ransomware platform called ShinySp1d3r has been developed, featuring advanced encryption and propagation techniques.

Read More: https://thehackernews.com/2025/11/gainsight-expands-impacted-customer.html