Microsoft is addressing an Exchange Online issue affecting Outlook mobile users with Hybrid Modern Authentication, causing email access delays and mailbox crashes. The company has deployed a fix to prevent synchronization delays, while also investigating problems affecting Microsoft Teams and previously resolving DNS and Outlook bugs. #ExchangeOnline #HybridModernAuthentication #MicrosoftTeams #OutlookCrashes
Keypoints
- Microsoft is working to fix an Exchange Online issue impacting Outlook mobile users with HMA.
- The problem involves delays in mailbox syncs caused by a recent service change, leading to email access problems.
- The issue triggers a 12-hour sync delay, with some mailboxes crashing and users unable to send or receive emails.
- Microsoft has deployed a fix that ensures syncs no longer enter quarantine, resolving the delay problem.
- Additional investigations are ongoing for Microsoft Teams blank screens and freezes, with workarounds advised for affected users.