Nueva EPS has identified a security vulnerability affecting its communication channels due to a flaw reported by its connectivity provider, Americas BPS Outsourcing Transformation. The incident impacts phone lines for members and healthcare providers, but alternative access methods are provided, and the issue is being resolved. #AmericasBPS #HealthcareCommunication
Information
- Victim: Nueva EPS | Nueva EPS
- Website: nuevaeps.com.co
- Country: COL | Colombia
- Date Reported: 2025-07-10
Keypoints
- The security vulnerability was detected by the provider, Americas BPS Outsourcing Transformation.
- The affected communication channels include phone lines for members and healthcare providers.
- Alternative methods are offered for accessing healthcare services during the incident.
- The situation is currently being addressed and resolved.