Summary: Marks & Spencer has temporarily halted online orders due to an ongoing cyber incident, affecting its website and app functionalities. The retailer is taking precautions to assess and mitigate the potential impacts of the intrusion on its systems. While in-store operations remain available, significant disruptions to contactless payments and click and collect services have also been reported.
Affected: Marks & Spencer
Keypoints :
- Online orders via M&S.com and the app have been paused as part of the incident response.
- Initial disruptions included contactless payments and click and collect services, with some restoration of payments noted.
- Experts emphasize the criticality of the situation, highlighting potential broader impacts on integrated backend systems.
- Customers are currently unable to use gift cards and e-gift cards in-store or online.
- The UK’s National Cybersecurity Center has been informed about the incident.
Source: https://www.infosecurity-magazine.com/news/ms-shuts-down-online-orders/