Summary: Microsoft has released an emergency update (KB5002623) for Office 2016 to address crashes in Word, Excel, and Outlook caused by the previous security update (KB5002700). The company acknowledged user complaints regarding the failure of these apps to open after the April 2025 updates. Users must install both updates to restore full functionality to their Office suite.
Affected: Microsoft Office 2016
Keypoints :
- KB5002623 fixes crashes in Microsoft Word, Excel, and Outlook caused by KB5002700.
- The new update applies only to the Microsoft Installer (.msi)-based edition of Office 2016.
- Microsoft is also addressing a licensing issue affecting access to Microsoft 365 services for some customers with Family subscriptions.