Summary: Microsoft has announced a safeguard hold for Windows 11 24H2, blocking upgrades for systems using the sprotect.sys driver due to crashes and BSOD errors. This issue affects systems running security or enterprise software utilizing SenseShield Technology’s driver. Microsoft is working closely with SenseShield to resolve the compatibility problem and advises users not to manually update affected devices until the issue is addressed.
Affected: Microsoft Windows 11 24H2 users with sprotect.sys driver
Keypoints :
- Upgrade block for Windows 11 24H2 introduced due to incompatibility with sprotect.sys driver.
- Driver causes blue or black screen of death (BSOD) errors on affected systems.
- IT admins can check for safeguard holds using safeguard ID: 56318982 in Windows Update for Business reports.
- Affected users receive a message indicating their upgrade status under Windows Update.
- Microsoft advises against manual updates using the Windows 11 Installation Assistant or Media Creation Tool until resolved.