Microsoft is working to fix a known issue that can delay or block some users from opening the Microsoft Teams desktop client on Windows, with affected users advised to use the web or mobile apps as a workaround. The company is also investigating a separate Mac issue that can prevent users from joining Teams calls and meetings, while continuing to review logs and telemetry to identify the root causes. #MicrosoftTeams #TM1466820 #TM1466659
Keypoints
- Microsoft is investigating a Teams desktop client issue on Windows that causes load delays or blocks startup.
- Affected Windows users may experience up to two minutes of delay when opening Teams.
- Microsoft recommends using Teams on the web or mobile app as a workaround.
- A separate issue is preventing some Mac users from joining Teams calls and meetings.
- Microsoft is reviewing service logs and telemetry to find the root cause and mitigation options.