London & Zurich’s Direct Collection Society Suffers Ransomware Attack Causing Service Disruptions and Payment Delays

Keypoints

• The company was hit by a ransomware attack on November 10, 2022.
• The attack caused service interruptions and significant payment delays for clients.
• Clients faced financial difficulties, including the need to take loans.
• Company communication was criticized for lack of clarity and frequency.
• London & Zurich is rebuilding its servers in a new environment.
• Full service restoration is expected by the end of the week.
• The company is actively investigating the incident.