Kaseya announced an agentic IT management platform powered by Kaseya Intelligence that unifies data across IT operations, security, and backup while autonomously triaging tickets, containing threats, verifying backups, and optimizing workflows. The platform pairs a purpose-built AI trained on real-world data with an execution layer that closes the loop—automating actions, validating outcomes, and delivering features like Agentic Digital Specialists, Unified Cyber Resilience, and Kaseya SIEM. #Kaseya #KaseyaIntelligence
Keypoints
- Kaseya’s platform unifies data across endpoints, help desks, security operations, and backup systems to provide contextualized intelligence.
- An execution layer enables autonomous triage, threat containment, backup verification, and workflow optimization from a single platform.
- Kaseya Intelligence is trained on over 1 billion help desk tickets, 3 exabytes of backup data, and 17 million managed endpoints for purpose-built insights.
- Three major releases include Agentic Digital Specialists for automated ticket triage, a Unified Cyber Resilience portal with >99.9% screenshot verification, and expanded Azure Files and Agentless Hyper-V support.
- Kaseya SIEM delivers unified telemetry and automated response across 60+ data sources with 400-day log retention and optional 24/7 SOC services for MSPs and IT teams.
Read More: https://www.helpnetsecurity.com/2026/04/29/kaseya-agentic-it-management-platform/