Japan Taxi Giant Hit by Cyberattack, Dispatch Systems Temporarily Down

Japan Taxi Giant Hit by Cyberattack, Dispatch Systems Temporarily Down
Nihon Kotsu, one of Japan’s largest taxi operators, confirmed unauthorized access to its internal systems and a malware infection that disrupted phone taxi dispatch and reservation-related services. The company isolated affected systems, is investigating with cybersecurity experts, and said no customer data leakage has been detected so far. #NihonKotsu

Information

  • Victim: Nihon Kotsu
  • Website: nihonkotsu.co.jp
  • Country: Japan
  • Date Reported: 2026-07-11

Keypoints

  • Nihon Kotsu confirmed unauthorized access to its internal systems.
  • The company also reported a malware infection.
  • Phone-based taxi dispatch and some reservation systems were temporarily disrupted.
  • Car rental reservation management and certain internal systems were isolated immediately.
  • Mobile app-based booking through GO remained operational for the public.
  • Traditional taxi pickups also continued as normal.
  • No customer data leak has been detected at this time, and the investigation is ongoing.

Read More: https://www.ithome.com.tw/news/177301